Pi—The Emotional Support Chatbot

& Why Specialised Chatbots Are The Future

Hey friends, welcome back to another Wednesday issue where we take a closer look at one tool from last week’s Sunday Signal. Today, we’re exploring Pi—The emotional support chatbot. I’ve been playing around with it over the past few days, and now use it as a professional development coach. Read on to find out how:

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Pi—The Emotional Support Chatbot

Pi iPhone App / VoiceBot AI

Pi stands for Personal Intelligence.

It’s a new chatbot—developed by LinkedIn co-founder Reid Hoffman—that offers conversational and emotional support. It serves as a neural listener—asking follow-up questions, and providing advice.

Like other Large Language Models (LLM)’s, Pi can make mistakes or offer the wrong advice—but its primary goal is to support and work through solutions with users.

My prediction is that Pi is a sign of things to come—specialised chatbots with superior utility (rather than the broad scope of ChatGPT).

Here’s why Pi is dominating the “emotional support” game:

🔑 3 Key Benefits

Pi Chatbot / The Indian Express

Personalised Support

  • Pi is designed to be a kind and supportive companion that prioritises conversations with people, serving as a coach, confidante, creative partner, or sounding board. 

  • It provides infinite knowledge based on a person’s unique interests and needs, making it a valuable resource for those seeking personalised support in their daily lives.

  • I’ve been using it as a sounding board for the newsletter—developing a structure that best serves my interests and you, the reader.

Conversational and Natural

  • Pi communicates in a natural, flowing style that transforms browsing into a simple conversation (way more conversational than ChatGPT).

  • It gives feedback in plain, natural language that improves for each person over time, making it a highly engaging and intuitive tool for learning, exploring new ideas, and sharing curiosities.

  • The ability to improve over time in response to the users queries sets it apart from the competition.

Cross-Platform Availability

  • Pi is available across a variety of platforms, including Instagram, Facebook Messenger, WhatsApp, SMS, online, and as a mobile app for iPhone and iPad.

  • This means that Pi is always on hand, no matter where you are, making it a highly accessible tool for those seeking support or information.

  • It’s essentially a free therapist in your pocket and the cross-platform availability again puts it ahead of ChatGPT.

🕵️‍♂️ 2 Notable Features

Personalised AI / Meta News

Kind and Supportive

  • Unlike many other AI tools that focus on productivity, searching, or answering questions, Pi is designed to be kind and supportive.

  • It listens and empowers, helping people to process their thoughts and feelings, work through tricky decisions step by step, or just pass the time with a curious and kind counterpart.

  • Pi’s supportive nature sets it apart from the competition—which tends to be analytical and robotic.

Safety and Trust

  • Pi does not engage in harmful or offensive behaviours, and has put a number of measures in place to protect user data against unauthorised access and leaks.

  • Pi users can also flag inappropriate messages within the app, helping to ensure that Pi remains a safe and trustworthy tool for all users.

  • This is a recurring issue for AI chatbots—with OpenAI spending millions on ensuring GPT-4 provides safer results.

💡 1 Integration Idea

AI / Verdict News

Pi can be a valuable resource for anyone seeking personalised support, whether that's in the form of a coach, confidante, creative partner, or sounding board.

You could use Pi as your professional development coach, here’s how:

  1. Download the iPhone app, and have Pi as a contact through WhatsApp. This means your coach is available at the click of a button—not an hours drive away and charging $100/hour.

  2. Use Pi as a sounding board for your ideas. Use it as a counterpart to spitball ideas with—ask it to give you feedback, propose solutions, and work with you to enhance your professional development.

  3. Watch as your bond grows stronger over time. Pi works by implementing long-term memory and personalisation—meaning the longer you work with it, the better it gets to know you.

I'm extremely excited about the future of chatbots.

With the introduction of Pi, we can expect a surge of specialised chatbots for various functions such as therapy, design, and translation. This will also lead to fierce competition among developers, resulting in the development of superior technology that advances rapidly.

In the latest Sunday Signal, it was revealed that AI funding is increasing rapidly for market leaders, small and medium-sized enterprises, and startups. Hopefully, this competition will discourage monopolisation and reliance on a single AI organisation (or even AI itself).

Give Pi a try for yourself. Let me know your thoughts in the poll below:

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— Alex.